Welcome to Fusion Nutrition. These Terms & Conditions (“Terms”) govern your access to and use of the Fusion Nutrition website, including fusionnutrition.in, and your purchase and use of products offered through the website.
By accessing, browsing, creating an account, placing an order, or purchasing any product through the Website, you acknowledge that you have read, understood and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website or place an order.
For the purposes of these Terms, “Fusion Nutrition”, “we”, “us” or “our” refers to Fusion Nutrition, and “you”, “your” or “customer” refers to any person accessing the Website or purchasing products from us.
ELIGIBILITY TO USE
By using this Website or purchasing products from us, you represent that:
You are legally capable of entering into a binding agreement under applicable law.
The information provided by you during registration or checkout is accurate and complete.
You will use the Website and products only for lawful purposes.
You will comply with all applicable laws and regulations.
If you are purchasing products on behalf of another person or entity, you confirm that you have the authority to do so.
ACCURACY OF CONTENT AND INVITATION TO OFFER
We make reasonable efforts to ensure that product descriptions, images, specifications, nutritional information, prices and other information displayed on the Website are accurate and up to date.
However:
Product images may vary slightly from the actual packaging or product supplied.
Packaging, labels, ingredients, flavours, formulations and other product details may change from time to time.
The colour or appearance of a product may differ from images displayed on different devices.
Information displayed on the Website may occasionally contain typographical, technical or pricing errors.
We reserve the right to correct errors, update information or modify product details at any time without prior notice.
Product Authenticity and Packaging
We aim to supply genuine products obtained through our authorized or legitimate supply channels.
Customers should check the product packaging, seal, batch information, expiry date and other relevant information upon delivery.
From time to time, Fusion Nutrition may provide promotional offers, discount codes, coupons or other promotional benefits.
Do not consume a product if:
The seal appears broken or tampered with.
The packaging is materially damaged.
The product appears contaminated, altered or otherwise unsafe.
The expiry date has passed.
If you receive a product that appears damaged, tampered with or incorrect, contact us promptly with photographs and relevant order information.
DELIVERY
Delivery usually takes 5-7 business days from the date of order placement. Upon placement of the order, the estimated shipping and delivery timelines shall be available on the order details page. The estimated delivery times are indicative, hence there may be some unforeseeable delays, which are beyond our control. For orders containing multiple products, delivery may be made in multiple shipments.
You agree that Fusion Nutrition shall not be liable to pay for any damage or loss either direct or indirect owing to such cancellation of the order or delay in delivery. It is understood by the User that Fusion Nutrition uses third party delivery services, shall not be liable to pay for any damages caused by the actions, negligence or delay by the delivery agent.
For further details please refer to our Shipping and Delivery policy provided on our Platforms.
OTHER SOURCES AND THIRD-PARTY INFORMATION
Fusion Nutrition may receive information about you from sources other than information that you provide directly to us. Such information may be received from logistics and delivery partners, payment service providers, technology providers, marketing partners, social media platforms, publicly available sources, or other third parties where permitted by applicable law.
We may use information received from such sources for legitimate business purposes, including:
Updating or correcting customer information;
Improving delivery and order fulfilment;
Processing and managing customer orders;
Providing customer support;
Preventing fraud and unauthorized transactions;
Improving our Website, products and services;
Understanding customer preferences and interactions;
Personalizing Website content, offers and communications;
Conducting analytics and business operations; and
Providing promotional or marketing communications where permitted by applicable law and based on your preferences or consent where required.
If you choose to interact with Fusion Nutrition through third-party platforms, applications or social media services, those platforms may share certain information with us in accordance with your settings, permissions and their applicable privacy policies.
Fusion Nutrition may also work with third-party service providers that provide analytics, advertising, marketing, logistics, payment processing, technology or other business services. Such third parties may process information on our behalf or independently in accordance with their respective terms and privacy practices.
Fusion Nutrition does not control the privacy practices, security practices, content or policies of third-party websites, platforms or services that we do not own, operate or control. You should review the applicable privacy policies and terms of any third-party platform before providing information to such platform.
This section should be read together with the Fusion Nutrition Privacy Policy, which explains in greater detail how personal information may be collected, used, shared and protected.
Nothing in this section is intended to limit any privacy or consumer rights available to you under applicable law.
THIRD-PARTY PLATFORMS AND UNAUTHORIZED COMMUNICATIONS
Fusion Nutrition may provide links to or integrate third-party websites, applications, payment services, logistics services, social media platforms or other external services.
These third-party services are independent from Fusion Nutrition and may be governed by their own terms, conditions and privacy policies.
Fusion Nutrition does not authorize any person to request your confidential financial or account information on our behalf unless expressly communicated through an official Fusion Nutrition channel.
Fusion Nutrition will not ask you to disclose sensitive payment information such as your password, PIN, CVV, OTP or complete card details through unsolicited calls, messages, emails or social media communications.
Customers should exercise caution regarding fraudulent communications, fake websites, unauthorized social media accounts, fake promotional offers or individuals falsely claiming to represent Fusion Nutrition.
You should never share your:
Account password;
OTP;
UPI PIN;
ATM/debit/credit card PIN;
CVV;
Internet banking password; or
Other confidential authentication information
with any person claiming to represent Fusion Nutrition.
If you receive a suspicious communication relating to an order, payment, prize, discount or promotional offer, please contact Fusion Nutrition through the official contact information published on the Website before taking any action.
Fusion Nutrition shall not be responsible for losses arising from a customer's voluntary disclosure of confidential authentication or payment information to an unauthorized third party, except to the extent liability cannot legally be excluded.
QUANTITY RESTRICTIONS
We reserve the right, at our sole discretion, to limit the number of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit /debit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. We also reserve the right, at our sole discretion, to prohibit sales to anyone as we may deem fit.
Users are prohibited from reselling any products of Fusion Nutrition, in an unauthorized manner, either on any online platform or in-person. Any such act on part of any User shall give Fusion Nutrition the unfettered right to terminate their Account in addition to initiating legal action, both civil and criminal, available at law or in equity.
CANCELLATIONS, REFUNDS AND RETURNS
Please refer to our Cancellation, refund and returns policy provided on our Platforms.
Contact Us
For questions regarding these Terms, orders, products or other Website matters, please contact:
Fusion Nutrition
D47, Phase 7,
Industrial Area, Sahibzada Ajit Singh Nagar,
PUNJAB
Phone: +91 9667130701
Email: fusionnutrition688@gmail.com